しまむら 「カスハラ」で出入り禁止も
Shimamura: Banned from entering and exiting due to “Kasuhara”
Shimamura: Banned from entering and exiting due to “Kasuhara”
衣料品大手「しまむら」グループは27日、顧客による迷惑行為「カスタマーハラスメント」への対応方針を発表しました
On the 27th, the major clothing brand ”Shimamura” Group announced a policy for dealing with ”customer harassment”.
On the 27th, the major clothing brand ”Shimamura” Group announced a policy for dealing with ”customer harassment”.
カスハラにあたる言動の事例として土下座の要求などを挙げ、悪質な行為があったと判断した場合は、取引の停止や店舗への出入りを断る場合もあるということです
If we cite requests to kneel on the ground as examples of behavior that constitutes Kashara, and if we determine that there has been malicious behavior, we may suspend transactions or refuse entry to the store.
If we cite requests to kneel on the ground as examples of behavior that constitutes Kashara, and if we determine that there has been malicious behavior, we may suspend transactions or refuse entry to the store.
東京商工リサーチが8月上旬に実施した企業向けアンケート調査によりますと、直近1年間でカスハラを受けたことがある企業はおよそ2割で、そのうちの13.5%で従業員の休職や退職が発生しました
According to a survey of companies conducted by Tokyo Shoko Research in early August, approximately 20% of companies had experienced harassment in the past year, and of those, 13.5% had employees take leave of absence or resign.
According to a survey of companies conducted by Tokyo Shoko Research in early August, approximately 20% of companies had experienced harassment in the past year, and of those, 13.5% had employees take leave of absence or resign.
しまむら 「カスハラ」で出入り禁止も
Shimamura: Banned from entering and exiting due to “Kasuhara”
Shimamura: Banned from entering and exiting due to “Kasuhara”
衣料品大手「しまむら」グループは27日、顧客による迷惑行為「カスタマーハラスメント」への対応方針を発表しました
On the 27th, the major clothing brand ”Shimamura” Group announced a policy for dealing with ”customer harassment”
On the 27th, the major clothing brand ”Shimamura” Group announced a policy for dealing with ”customer harassment”
カスハラにあたる言動の事例として土下座の要求などを挙げ、悪質な行為があったと判断した場合は、取引の停止や店舗への出入りを断る場合もあるということです
If we cite requests to kneel on the ground as examples of behavior that constitutes Kashara, and if we determine that there has been malicious behavior, we may suspend transactions or refuse entry to the store.
If we cite requests to kneel on the ground as examples of behavior that constitutes Kashara, and if we determine that there has been malicious behavior, we may suspend transactions or refuse entry to the store.
東京商工リサーチが8月上旬に実施した企業向けアンケート調査によりますと、直近1年間でカスハラを受けたことがある企業はおよそ2割で、そのうちの13.5%で従業員の休職や退職が発生しました
According to a survey of companies conducted by Tokyo Shoko Research in early August, approximately 20% of companies had experienced harassment in the past year, and of those, 13.5% had employees take leave of absence or resign.
According to a survey of companies conducted by Tokyo Shoko Research in early August, approximately 20% of companies had experienced harassment in the past year, and of those, 13.5% had employees take leave of absence or resign.