Lufthansa Germany to introduce gender-free language expressions for passengers
ドイツ大手のルフトハンザ航空は同社の運航便で乗客を迎える際などに長らく使っていた「ｌａｄｉｅｓ ａｎｄ ｇｅｎｔｌｅｍｅｎ」の言葉を廃止し、性別がない表現方法を導入するとこのほど発表しました
Lufthansa, a major German company, has recently announced that it will abolish the word ”lady and gentlemen” that has been used for a long time when welcoming passengers on flights operated by the company, and will introduce a genderless expression method.
Other airlines such as Japan Airlines and European low-cost carrier easyJet have already introduced this kind of response.
Lufthansa began using sexually neutral language in internal communications from early last month
It means that they are starting to adopt it in contract documents and documents.
It is not forbidden to interact with customers with the words ”Dear Sir or Madam”, and the flight attendants can choose the correct wording based on the situation that occurred at the site.
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