NTTドコモの顧客システムにトラブルが発生し、携帯電話の契約や機種変更などの手続きが一時、できなくなりました。
System error at Docomo The paused procedures were continued in the afternoon (2020/10/04)
185 viewNTTドコモの顧客システムにトラブルが発生し、携帯電話の契約や機種変更などの手続きが一時、できなくなりました。
There was a problem with the NTT Docomo client system, so procedures such as contracting mobile phones and changing the model were temporarily not available.今日午前8時10分ごろ、NTTドコモの顧客管理システム機器が故障し、
At around 8:10 am today, the NTT Docomo customer management system equipment broke down,全国に2000以上あるドコモショップやオンライン上で手続きができるサイト「Mydocomo」、さらに、コールセンターで携帯電話の契約や機種変更などの手続きができなくなりました。
and at more than 2,000 Docomo stores nationwide, the online website "Mydocomo" and Call center, the application process for mobile phone contracts or model changes was no longer possible.ドコモショップでは来店予約の受け付けを中止していましたが、午後2時50分に新たな手続きの受け付けを再開しました。
Docomo Shop temporarily stopped accepting booking for coming to the stores, but reopened for new procedures at 2:50 pm.なお、携帯電話での通話やデータ通信に問題は出ていないということです。
However, there were no problems with communicating by phones and sending data.NTTドコモの顧客システムにトラブルが発生し、携帯電話の契約や機種変更などの手続きが一時、できなくなりました。
変更
Change, modification, alteration, revision, amendment
一時
Moment, a (short) time, a while; former times; two-hour period
契約
Contract, compact, agreement
手続き
Procedure, (legal) process, formalities
携帯
Something carried (in the hand), handheld, portable; mobile telephone, cell phone
電話
Telephone call, phone call; telephone (device), phone
発生
Outbreak, spring forth, occurrence, incidence; generation (e.g. of power or heat), genesis, origin; ontogeny, development of complex multicellular structures from cell(s) in a simple state
システム
System
トラブル
Trouble
機種
Type of equipment, model
顧客
Customer, client, patron
ドコモ
Docomo (ntt mobile phone service)
今日午前8時10分ごろ、NTTドコモの顧客管理システム機器が故障し、
故障
Breakdown, failure, fault, accident, out of order; damage, hurt; objection, protest
分
Part, segment, share, ration; rate; degree, one''s lot, one''s status, relation, duty, kind, lot; in proportion to, just as much as
管理
Control, management (e.g. of a business)
今日
Today, this day; these days, recently, nowadays
時
Time, hour, moment; occasion, case; chance, opportunity, season; the times, the age, the day; tense
午前
Morning, a.m
システム
System
機器
Device, equipment, machinery, apparatus
顧客
Customer, client, patron
ドコモ
Docomo (ntt mobile phone service)
全国に2000以上あるドコモショップやオンライン上で手続きができるサイト「Mydocomo」、さらに、コールセンターで携帯電話の契約や機種変更などの手続きができなくなりました。
以上
Not less than, ... and more, ... and upwards; beyond ... (e.g. one''s means), further (e.g. nothing further to say), more than ... (e.g. cannot pay more than that); above-mentioned, foregoing; since ..., seeing that ..; this is all, that is the end, the end
変更
Change, modification, alteration, revision, amendment
上
From the standpoint of, as a matter of (e.g. fact), in the field of, being of the type of; aboard (a ship or vehicle), on top of, on, above; first volume (e.g. book); superior quality, best, top, high class; going up; governmental, imperial; presenting, showing; ana- (medical, biol.)
契約
Contract, compact, agreement
全国
Countrywide, nationwide, whole country, national
センター
Centre, center
ショップ
Shop
手続き
Procedure, (legal) process, formalities
携帯
Something carried (in the hand), handheld, portable; mobile telephone, cell phone
電話
Telephone call, phone call; telephone (device), phone
機種
Type of equipment, model
ドコモ
Docomo (ntt mobile phone service)
サイト
site (usu. website); sight; payable on sight
オンライン
online
コール
(telephone) call, (telephone) ring; shout, call, chant; call loan (e.g. 30-day call), call money; coal; cold
ドコモショップでは来店予約の受け付けを中止していましたが、午後2時50分に新たな手続きの受け付けを再開しました。
予約
Reservation, appointment, booking, advance order; contract, subscription, pledge
分
Part, segment, share, ration; rate; degree, one''s lot, one''s status, relation, duty, kind, lot; in proportion to, just as much as
新た
New, fresh, novel
中止
Suspension, stoppage, discontinuance, interruption
時
Time, hour, moment; occasion, case; chance, opportunity, season; the times, the age, the day; tense
ショップ
Shop
手続き
Procedure, (legal) process, formalities
午後
Afternoon, p.m
来店
Coming to the store
再開
Reopening, resumption, restarting
ドコモ
Docomo (ntt mobile phone service)
なお、携帯電話での通話やデータ通信に問題は出ていないということです。
携帯
Something carried (in the hand), handheld, portable; mobile telephone, cell phone
出る
To leave, to exit, to go out, to come out, to get out; to leave (on a journey), to depart, to start out, to set out; to move forward; to come to, to get to, to lead to, to reach; to appear, to come out, to emerge, to surface, to come forth, to turn up, to be found, to be detected, to be discovered, to be exposed, to show, to be exhibited, to be on display; to appear (in print), to be published, to be announced, to be issued, to be listed, to come out; to attend, to participate, to take part, to enter (an event), to play in, to perform; to be stated, to be expressed, to come up, to be brought up, to be raised; to sell; to exceed, to go over; to stick out, to protrude; to break out, to occur, to start, to originate; to be produced; to come from, to be derived from; to be given, to get, to receive, to be offered, to be provided, to be presented, to be submitted, to be handed in, to be turned in, to be paid; to answer (phone, door, etc.), to get; to assume (an attitude), to act, to behave; to pick up (speed, etc.), to gain; to flow (e.g. tears), to run, to bleed; to graduate
電話
Telephone call, phone call; telephone (device), phone
問題
Question (e.g. on a test), problem; problem (e.g. societal, political), question, issue, subject (e.g. of research), case, matter; question (i.e. doubt); public discussion, controversy; trouble, problem, inconvenience, difficulty
通話
Telephone call, talking, calling; counter for telephone calls
データ通信
data communication
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