TERMS OF USE

Article 1. Principles of Registering Todaii Japanese Account

1. You are fully responsible for all the information registered for the Todaii Japanese account, including any amendments or additions.
2. In addition to complying with the Terms of Use, you must strictly adhere to the other agreements, regulations, and processes of Todaii Japanese published publicly on the easyjapanese.net website.
3. You are not allowed to create an account using the names of historical figures, political leaders, criminals, extremists, terrorists, or any names that have an unhealthy or immoral meaning contrary to public decency.

Article 2. Registration and Termination of Service

1. Before registering, you confirm that you have read, understood, and agreed to all terms outlined in the Terms of Use for Todaii Japanese.
2. When registering an account, you must agree to provide truthful, complete information and update this information when there are changes. For details on information collection, use, and security, please refer to the Privacy Policy.
3. When registering, you will create a Todaii Japanese account with a username and password. You agree to take full responsibility for protecting your username and password to prevent unauthorized use and promptly notify Todaii Japanese of any unauthorized use. If creating an account on mobile, data transmission costs, if any, will be your responsibility.
4. You may terminate your registration if you no longer wish to use Todaii Japanese services. Todaii Japanese may terminate your registration or restrict your access to some parts of the service if it is determined that you have violated the Agreement.

Article 3. Prohibited Content for Sharing on Social Media

1. Any actions that propagate, undermine, or distort the government, political system, or state policies; incite violence, promote war, create hatred between nations, or among peoples; incite obscenity, depravity, crimes, social evils, superstition, damage national traditions, reveal state secrets, military secrets, security, economic secrets, and other secrets as prescribed by law, are strictly prohibited. If such activities are detected, not only will the account be deleted, but we may also provide the user's information to authorities for legal handling.
2. Any actions, attitudes, or activities that harm the reputation of the company's products under any form or method. Violations will result in the forfeiture of rights related to the service or legal action if necessary.
3. Organizing gambling, betting, or agreements related to money, cash, or material goods is strictly prohibited.
4. Any behavior that insults or ridicules others in any form (mockery, criticism, discrimination based on religion, gender, race, etc.) is strictly prohibited.
5. Prohibiting calls for riot, posting or sharing information about protests or riots.
6. Prohibiting reposting sources from personal blogs, forums, or reader columns in newspapers, etc.
7. Prohibiting sharing articles from foreign sites such as BBC Vietnamese, VOA Vietnamese, etc.
8. Content must not go against the traditional culture and customs of Vietnam or violate the laws of the Socialist Republic of Vietnam.
9. Strictly prohibiting discussions of the Communist Party of Vietnam, the Vietnamese State, political institutions, historical figures in irrelevant topics.
10. Prohibiting writing or sharing content that propagates superstitions.
11. Any impersonation or attempt to impersonate someone else is strictly prohibited. Violations will result in account removal.
12. Do not upload or transmit any illegal, deceptive, defamatory, obscene, pornographic, offensive, threatening, or inciting content, or content that violates social ethical standards of any kind. Content detailing obscene actions, violence, horrific killings, posting inappropriate images, or providing explicit or distasteful content will be strictly prohibited.
13. We respect the freedom of speech but reserve the right to remove or edit any content that violates these terms, whether the violation is explicit or implied.
14. Strictly prohibiting the dissemination of any advertising, solicitation, chain letters, investment opportunities, or any unsolicited commercial communications, spam, or junk messages. Sending or transmitting any materials or software that violates or infringes the rights of others, including privacy or public rights, copyright, trademark, or other intellectual property rights, is prohibited.
15. You are not allowed to send or transmit any information or software that is not owned by you unless it is freely available software. Do not send any information or software containing viruses, Trojans, worms, or other harmful components. Do not use or provide information that violates intellectual property laws, electronic commerce regulations, or other relevant laws.
16. Do not intrude, penetrate, access, or attempt to access any part of our server or any data area without our permission. Using system vulnerabilities for personal gain, causing damage to service providers, or any other unauthorized use is strictly prohibited.
17. You are not allowed to restrict or prevent other users from enjoying the easyjapanese.net website.
18. You are not allowed to transmit media such as journalism, literature, art, music, or movies that violate the law.

Article 4. Premium Account Regulations

1. Premium features are those clearly listed on the Premium screen in the app.
2. Todaii Japanese has the full right to add new premium packages for new features.
3. Todaii Japanese has the full right to change the prices of premium packages without prior notice.

RIGHTS AND RESPONSIBILITIES OF THE PARTIES

Article 5. Rights of Users of Todaii Japanese Social Network Services

You have the right to use Todaii Japanese social network services except for the services prohibited by law.

1. You have the right to change and supplement account information, password, identification papers, registered email.
2. You will be guided on how to set a secure password; input important information to protect the account; use linked accounts to log in.
3. One account can be used on up to 2 mobile devices/iPads and 1 website.
4. You have the right to transfer your Todaii Japanese account to others. This transfer right is only applicable to accounts that have registered full and accurate account information according to the Terms of Use.
5. Your personal and account information will be protected according to the law.

Article 6. Responsibilities of Social Network Service Users

1. In order to receive support from Todaii Japanese, your account must be fully and accurately registered. If there are any changes, please update the information immediately. You guarantee that your current information is the most up-to-date, complete, truthful, and accurate, and you are fully responsible for the information you provide.
2. You are responsible for securing your account information, including the password, identification papers, email, and linked accounts. If this information is disclosed in any form, you accept the risks arising, and Todaii Japanese will rely on the existing account information to resolve ownership disputes and will not be responsible for any losses.
3. You agree to notify Todaii Japanese immediately if your account or password is used without permission or if any security system breaches occur. You also guarantee that you will always log out after using your account.
4. Comply with the social network management, service provision, and use agreement.
5. You are responsible for the content you store, provide, or share on the social network and for any information you disseminate through links you establish.
6. If you find any errors or issues affecting the normal operation of Todaii Japanese, you should notify us at phone number 0356 208 031.
7. You commit to performing responsibilities to ensure the legal use of the information you post on the Internet and telecommunications networks.
8. You must strictly adhere to the prohibited actions specified in Article 2 of this agreement. If you violate one or more of these actions, depending on the severity of the violation, Todaii Japanese may permanently block your account and revoke all your rights.
9. Comply with the regulations on information security, information safety, and other relevant regulations according to Decree 72/2013/ND-CP and Decree 27/2018/ND-CP on managing, providing, and using Internet services and information on networks.
10. Perform other responsibilities as prescribed by law.

Article 7. Rights of EUP Technology Co., Ltd.

1. If a user provides any untruthful or inaccurate information, or if EUP Technology Co., Ltd. has grounds to suspect that the information is incorrect or if the user violates any terms in the agreement, EUP Technology Co., Ltd. has the right to terminate or delete the user's account without the user's consent and will not be responsible for any damages.
2. In case of violations during the use of Todaii Japanese products, EUP Technology Co., Ltd. has the right to apply penalties such as removal of the violating content, revocation of the user's rights to use the products, or referral to authorities for legal actions if necessary.
3. In case of violations such as fraud, damage, spreading prohibited content, or legal violations, EUP Technology Co., Ltd. has the right to use the personal information provided by the user when registering the account and submit it to authorities for legal resolution.
4. EUP Technology Co., Ltd. has the right to refuse support or resolution of accounts registered with inaccurate or incomplete information and for accounts that violate account security responsibilities.
5. EUP Technology Co., Ltd. has the right to apply additional service usage terms without the user's consent.
6. EUP Technology Co., Ltd. has the right to commercialize Todaii Japanese services but will comply with the terms of this agreement. EUP Technology Co., Ltd. will not sell user information. If there are service charges, EUP Technology Co., Ltd. must notify the user, and the user must consent.
7. EUP Technology Co., Ltd. has the right to maintain and upgrade the system to better serve users. During maintenance or upgrades, service availability may be interrupted or the service quality may not be guaranteed.

Article 8. Responsibilities of EUP Technology Co., Ltd.

1. Has the responsibility to assist the account holder during the use of Todaii Japanese services.
2. Receives and resolves complaints from users about issues arising during the use of Todaii Japanese social network services but only for accounts with complete and accurate registration information.
3. Has the responsibility to protect the personal information of the account holder, not sell or share this information with third parties, except when required by law or with the account holder's consent.
4. Publishes the service agreement for Todaii Japanese social network services;
5. Has measures to protect private and personal information and notifies users of their rights, responsibilities, and risks when storing, sharing, and exchanging information on the network;
6. Guarantees the user's decision to allow their personal information to be shared with organizations, businesses, or individuals;
7. Is prohibited from proactively providing public information violating regulations in Article 5 of Decree 72/2013/ND-CP on managing, providing, and using Internet services;
8. Works with competent authorities to remove or prevent information violating regulations in Decree 72/2013/ND-CP;
9. Provides personal information related to terrorist activities, crimes, or legal violations when requested by competent authorities;
10. Must have at least one server in Vietnam to ensure inspection, storage, and provision of information as required by competent authorities and address user complaints as per regulations.
11. Must register, store, and manage information about individuals establishing personal websites and those providing information on social networks as required by the Ministry of Information and Communications. Guarantees that only those who provide full, accurate personal information can establish personal pages or provide information on the social network;
12. Reports as required and is subject to inspection by competent authorities.

PRIVACY POLICY

Article 9. Purpose of Collecting Personal Information

1. Manage the registration of information and review publicly shared content.
2. Manage the number of users using the service;
3. Manage marketing activities and provide information to users such as sending updates about forum services and new features related to our products and services;
4. Provide solutions and adjust services to meet users' needs;
5. Manage, analyze, and evaluate system data;
6. Receive feedback, suggestions, and complaints from members to improve service quality;
7. Contact members to resolve their requests;

Article 10. Scope of Collecting Personal Information

1. Type of information collected:
   • Personal information
   • Contact information such as phone number, mailing address, email address, fax number;
2. Content of collected information:
   • Full name;
   • Birthday;
   • ID number or passport number, issue date, and issuing place;
   • Phone number, email address.

If the user is under 14 years old and does not have a passport, the legal guardian must register the information on their behalf and take full legal responsibility for the registration.

Users have the right to refuse or not provide the requested information. In this case, we cannot guarantee full and quality services for the user.

We will require you to provide personal information when you register as a member of our website (Account). If we use this information for any purposes beyond the purpose of collection, we will seek your permission before using your information.

Article 11. Method of Collecting Information

Article 12. Storage Duration of Collected Information

Article 13. Public Disclosure and Editing of Collected Information

1. We allow members to edit their public information on the website. We will only remove or hide information if the member requests it or if the information violates easyjapanese.net’s regulations.
2. We will disclose collected personal information on easyjapanese.net and related websites to provide the best services to users and ensure service effectiveness.
3. We may have to provide personal information to government agencies for purposes such as safety, customs, immigration, and other legal requirements.

Article 14. Address of the Personal Information Collection and Management Unit

EUP Technology Co., Ltd.

• Head office address: 8th Floor, Toyota Thanh Xuan Building, 315 Truong Chinh, Khuong Mai Ward, Thanh Xuan District, Hanoi
• Tel: (+84) 973 385 204;
• Email: support@eupgroup.net.

Article 15. Commitment to Protecting Information

We use appropriate security measures to protect against unauthorized access, modification, disclosure, or destruction of data. These measures include reviewing data collection, storage, processing practices, and physical security measures to prevent unauthorized access to data storage systems.

We only allow authorized staff of the easyjapanese.net social network to access personal information, those who need to know this information to operate, develop, and improve our services. These individuals are bound by confidentiality obligations and may face disciplinary action, including dismissal and criminal prosecution if they violate these obligations.

Each member is responsible for protecting the security of their easyjapanese.net account password and commits not to disclose or provide account information to anyone or any third-party entity. Your account information is stored on a highly secure server protected by a firewall.

Privacy policies may have certain shortcomings due to technical issues or force majeure circumstances, and easyjapanese.net is not responsible for damages caused by these errors. Always be cautious and protect your personal information.

We will be required to disclose information if it is necessary to protect the assets and safety of easyjapanese.net or others, or to prevent illegal activities or violations affecting other members. Or if requested by law enforcement authorities.

The poster is responsible for the accuracy and legal disputes related to their posted information.

Article 16. Privacy Protection Policy

We publicly disclose the information in Articles 9, 10, 11, 12, 13, 14, and 15 in this agreement to inform users about easyjapanese.net’s privacy protection policy.

To protect personal and private information of social network users, we use storage software, security software, and firewalls to ensure your information is not stolen.

DISPUTE RESOLUTION AND COMPLAINTS

Article 17. Dispute Resolution Mechanism

Any disputes between easyjapanese.net and members or service providers will be resolved through negotiation. If no agreement is reached, either party has the right to take the case to court for resolution.

In case of disputes between members or between members and service providers, the website management team will be responsible for providing the member with the service provider's information and actively assisting the member or their representative to protect their legal rights and interests.

If an issue arises due to easyjapanese.net’s fault, we will immediately take the necessary measures to ensure the user's rights.

Article 18. Dispute Resolution Process

Step 1: Members of the social network file complaints or notify disputes via email: todai.easylife@gmail.com

Step 2: The member rights protection department of easyjapanese.net will receive the complaints from members, and depending on the nature and severity of the complaint, easyjapanese.net will take specific actions to assist in resolving the dispute.

Step 3: If the issue is beyond easyjapanese.net's capability and authority, the management team will request the member to take the case to the competent authority for legal resolution.

Dispute Resolution Time:

If the issue is within easyjapanese.net's capability and authority, we commit to resolving the dispute within 5 working days.

If the issue is beyond easyjapanese.net's capability and authority, the dispute resolution time depends on the case's nature and the relevant government authorities.

Article 19. Roles and Responsibilities of the Parties in Resolving Disputes

• easyjapanese.net will support members by providing all relevant information about service providers on the social network.
• easyjapanese.net has the responsibility to receive complaints and take timely measures to resolve conflicts between members and third parties.
• The service provider on easyjapanese.net is responsible for providing complete information related to transactions and compensating the member according to the agreement if the fault lies with the service provider.
• Any fraudulent actions or disputes on easyjapanese.net will be condemned and the perpetrators will be held responsible under the law.
• If an agreement cannot be reached, the case will be transferred to the competent government authority for intervention to ensure the legal interests of the parties. At the same time, easyjapanese.net has the responsibility to assist the law enforcement by providing information about the parties during the investigation.

SUPPLEMENTARY INFORMATION

Article 20. Amendment and Supplementation of Agreement

The terms outlined in the Terms of Use agreement on the easyjapanese.net website may be updated or amended at any time without prior notice to users. easyjapanese.net will clearly announce the changes on the website, and users are obliged to frequently update the latest version.

Article 21. Conflict of Laws

If one or more terms of this agreement conflict with legal provisions and are declared invalid by the court, the invalid term will be amended to align with current legal regulations, and the rest of the agreement will remain valid.

Article 22. Warning

The easyjapanese.net social network warns all users about the risks of storing, exchanging, and sharing information online. Customer information may be subject to hacker attacks and impersonation. To ensure safety, members should avoid posting sensitive personal images or private information, business secrets, or bank account details.

You own all the content and information you post on easyjapanese.net and you can control how that information is shared through personal information and updates. Additionally:

• For content that has intellectual property rights like photos, audio, and video (IP content), you automatically grant us your copyright: you give us a non-exclusive, transferable, sublicensable, free, worldwide license to use all IP content you post on or related to easyjapanese.net. This license ends when you delete the content or account, unless your content has been shared with others and they haven't deleted it.
• When you delete IP content, it's like emptying the recycle bin on your computer. However, you understand that the deleted content may still exist in backup copies for a reasonable time (but will not be accessible to others).
• When you publish content or information by filling out personal information or updating personal information, you are allowing everyone, including members of easyjapanese.net, to access and use that information.
• We always accept feedback or other suggestions from you regarding easyjapanese.net, but you should understand that we may use those feedbacks and suggestions without any obligation to compensate you (and you have no obligation to provide these feedbacks or suggestions).

Ø Safety

We strive to make easyjapanese.net secure, but we cannot guarantee that. We need your help to create safety on easyjapanese.net with the following commitments from you:

• You will not violate regulations like spamming on easyjapanese.net
• You will not engage in illegal marketing activities like promoting obscene advertisements on easyjapanese.net
• You will not upload viruses or other malicious code.
• You will not hack into or access someone else's login information or account.
• You will not harass or threaten any user.
• You will not post content with hateful language, threats, or pornography; incite violence, or post violent images or content.
• You will not use easyjapanese.net to engage in any illegal, harmful, or discriminatory activities.
• You will not do anything that may disable, overload, or impair easyjapanese.net’s systems.

Ø Account Registration and Security

Users of easyjapanese.net must provide full required information when registering an account. Here are some of your commitments to us regarding the registration and maintenance of your account security:

• You will not provide false personal information on easyjapanese.net or create an account for anyone other than yourself without permission.
• You will not create more than one personal account.
• If we disable your account, you will not create another account without our permission.
• You will not use easyjapanese.net if you have been convicted of a sexual offense.
• You will keep your contact information accurate and up to date.
• You will not share your password, give anyone access to your account, or do anything that could compromise the security of your account.
• You will not transfer your account (including any Pages) to anyone without our prior written consent.

If you choose a username or identifier for your account or Page, we reserve the right to remove or verify it if we believe it's appropriate (for example, when the trademark owner complains about a name unrelated to the user’s real name).

Article 23. Updates to Privacy Policy

The easyjapanese.net social network will amend this Privacy Policy at any time when necessary. The updated Privacy Policy will be published on the easyjapanese.net website with the date of the latest version for users to recognize the most recent version.

Article 24. Contact Address

If you have any questions about how we process your information or this Privacy Policy, please contact us via the phone number listed on our homepage or at the following address: 8th Floor, Toyota Thanh Xuan Building, 315 Truong Chinh, Khuong Mai Ward, Thanh Xuan District, Hanoi